Visitor Experience and Museum Store Attendant

CCasual Part-time (4 hours per day on each of Saturday and Sunday). 

Casual Part-time (4 hours per day on each of Saturday and Sunday). 

Overtime work is rare.

$18 per hour + employer EI & CPP contributions  

 

The Revelstoke Railway Museum is seeking an energetic, outgoing individual to join our visitor services and retail team on a part-time basis.  This is a great opportunity to meet people from all over Canada at one of Revelstoke’s most popular tourist attractions!

 

Overview:

Museum Store Attendants are integral to the museum’s success and help to create an accessible and enjoyable museum and retail experience for all visitors. In this front-of-house position, attendants are visitors’ first point of contact, providing a welcoming reception and sharing knowledge of the Museum and collection. In addition to processing admission, attendants are responsible for assisting visitors within the Museum Store, processing the sale of merchandise, memberships and transactional payments.

 

Responsibilities:

• Opening and closing the Museum following an established procedure.

• Providing visitors with a warm and professional welcome, detailed information and support services to visitors upon reception.

• Collecting and processing admission fees and membership and museum store sales.

• Providing visitors with an enjoyable museum and shopping experience.

• Assisting with museum store display and inventory.

• Handling a variety of administrative duties including, telephone inquiries, answering emails and balancing daily paperwork.

• Helping with light tidying of the Museum (e.g. watering plants, picking up litter, dusting display cases, windexing finger marks on windows, ensuring hand sanitizers are full). 

 

Skills and Competencies:

 

The successful candidate will have the following skills and competencies:

• Possesses strong people and communication skills, works well with others and has a friendly and outgoing approach in interacting with diverse visitors.  Experience dealing with the public in a customer service or hospitality environment is preferred.

• Works accurately and multi-tasks well under pressure, manages time well and remains focused and attentive during quieter times.

• Shows initiative, follows procedures and works independently under minimal supervision.

• Experienced in using a cash register, debit and credit sale machine.  Familiarity with an electronic Point-of-Sale terminal very strongly preferred. 

• Has excellent problem-solving skills and attention to detail.

• Has an aptitude for basic mathematical calculations and record keeping necessary to accurately perform retail and ticket selling duties.

• Available to work weekdays, weekends and holidays as scheduled.

• Committed to following COVID prevention protocols when required.

• Able to lift, move and carry up to 20 kg

 

Send or drop off resumes to:

 

Revelstoke Railway Museum

719 Track St West

PO Box 3018

Revelstoke, BC

V0E 2S0

E-mail: director.railway@telus.net

Deadline for applications: August 17, 2023

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